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Remote Spy Support
The World's
Most Powerful Remote Spyware
 Some call
it remote spy software, spywear, spyware, remote deploy
spy program, whatever it is you call it, you should call
it your own. It will be the best program you will ever
purchase, bar-none. We stand by our product 100% and it
is full tech supported.
Tech
Support:
Create Support Ticket at the CyberSpy
Software Help Center
Order
Questions:
To Ask A Pre-Sale Question
Please Visit The Spy
Software Bureau
FAQs
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[Question]:
Does RemoteSpy work
with my internet connection? |
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Yes,
RemoteSpy works with all internet connections
including but not limited to local area
networks, cable, dsl, adsl, and dial up
connections. The upload speed for log files may
vary depending on your internet connection. |
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[Question]:
Is my RemoteSpy
account protected? Can anyone access it? |
RemoteSpy
uses a plethora of security measures to maintain
the safety and integrity of your personal
information. Sensitive information transmitted
between you and our website can only be accessed
with your username and password.
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[Question]:
Can RemoteSpy be
installed from external drives or CDROMS? |
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Yes,
RemoteSpy can be installed simply by copying the
monitoring executable generated from your
configuration to your PC. Simply copy the file
to a disk and run the file on the PC to be
monitored (which you also own) to begin
monitoring it. You, the owner of the PC, will
know it's there, but none of the other users of
your computer will know that your PC is being
monitored: The installation is completely
stealth and runs instantly. |
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[Question]:
How do I view the
recorded data in my members account? |
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Upon
purchase, each RemoteSpy user is given detailed
instructions on how to access their account.
This email issues you an order id which is used
to create your personal username and password
for logging in and reviewing log details. |
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[Question]:
What operating
system is RemoteSpy compatible with? |
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RemoteSpy
is compatible with all browsers and is fully
compatible with Windows 98/2000/ME/NT/XP/Vista
and Intel MAC Computers with Windows installed.
We currently do not support the monitoring of
non-Intel based MAC Computers, but you can
create your RemoteSpy module and deliver it from
a MAC to a Windows-based PC for recording.
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[Question]:
What happens when a
user clicks on the monitoring .exe? |
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RemoteSpy
is completely stealth and capable of being
installed on your PC without warning to the rest
of the users on your computer. Only you, the
owner of the PC, will know it's there. Once the
executable is clicked, the monitoring
application will be started instantly. If you
choose not to use the notification function, the
software will give no signs or warnings
whatsoever that other users of your computer
will see.
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[Question]:
How do I uninstall
RemoteSpy once I am done using it? |
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RemoteSpy
can be easily uninstalled by logging into your
RemoteSpy control panel, selecting a user and
clicking uninstall. This will completely stop
the monitoring process and uninstall RemoteSpy.
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[Question]:
If I purchase
RemoteSpy, do I get unlimited use of the
software? |
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Once you
complete your secure online purchase and access
your RemoteSpy account you are given 365 days
access to this account. You may log as many
users as you want on a single computer.
Additional licenses are available for just
$19.95 each if you need to monitor more than one
computer. You will receive an email notice when
your account is due for renewal a week prior to
it expiring. |
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[Question]:
What is the cost to
renew my account for another year? |
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After a
year access to RemoteSpy.com you'll be provided
an option to
renew your account for an additional year at
a discounted rate of $29.95. Renewing provides a
client with ongoing data storage and bandwidth
on the log servers as well as access to free
version upgrades. Renewal discount is available
up to 60 days after your account expires.
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[Question]:
Will a firewall
stop RemoteSpy software from working? |
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All
software must get past your firewall in order to
be installed. A firewall is a good thing when it
blocks software you don't want, but in the case
of installing RemoteSpy on your PC to monitor
its activity, RemoteSpy uses a special feature
to send the logs to our server. A firewall in
most cases will not stop RemoteSpy from
transmitting data recorded from your PC. |
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[Question]:
How often do the
logs update? |
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Logs will
update in 10 minute intervals once installed.
The monitored computer must be turned on and
connected to the internet for updates to occur.
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[Question]:
Where do I download
my software? |
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You can
configure and download your RemoteSpy module at
any time via the "Create Spymodule" area inside
of your RemoteSpy.com administration area. Your
customized spymodule is the file you deliver and
have executed or opened on the computer you own
that wish to monitor. The RemoteSpy module
cannot be used on any computer other than one
you own or have the owner's consent to install
it on. |
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[Question]:
Where can I
purchase additional licenses? |
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You can
purchase additional licenses by clicking
here. Each additional license is $19.95 and
will automatically be added to your current
account if your original order and extra license
order contain similar billing information or
email address. |
Legal
Notice: Our product is 100% legal. According to The
Spy Act in the USA it is only legal to monitor computers
you own or administrate. Please only monitor YOUR
computers. Spying is illegal in virtually every nation,
province and state in the world. You are responsible for
your choice on how you use this product.
Order Now For
$89.95
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